Services
Why Choose Belize for Your Call Center Needs
Prime Nearshore Location
Belize is just 1000 miles from Florida, offering a convenient nearshore solution for U.S. businesses. This proximity allows for easy visits and collaboration while enjoying Belize’s beautiful scenery.
US Time Zone Compatibility
Located in the Mountain time zone, Belize aligns perfectly with U.S. time zones, ensuring seamless communication and operations without the challenges of opposite time zones.
Native English Speakers
As the only English-speaking country in Central America, Belize provides a workforce fluent in English, ensuring clear and effective communication, free from language barriers.
Cultural Affinity with the U.S.
Belize shares a cultural affinity with the United States, making it easier for Belizean call center agents to understand and meet the expectations of U.S. customers. This cultural alignment enhances customer service interactions and satisfaction.
Cost-Effective Operations
Belize offers a cost-effective alternative to onshore call centers, with lower labor and operational costs. This allows businesses to save significantly on expenses while maintaining high-quality service standards.
Government Support and Infrastructure
The Belizean government actively supports the Business Process Outsourcing (BPO) industry with incentives and infrastructure improvements. This includes reliable telecommunications and internet services, ensuring uninterrupted and efficient call center operations.
