About

The Story Behind Our Exceptional Service

Welcome to Element Perfect, where every interaction is crafted with precision, care, and a commitment to excellence. Our journey began with a simple yet profound vision: to redefine the standards of customer service in the call center industry. Here’s how we bring this vision to life every day.

History of the Business

Element Perfect Center began its journey in the dynamic landscape of business in the first week of February 2024. Founded by two young and visionary individuals, our call center embodies a spirit of innovation, dedication to excellence, and a relentless pursuit of success. From its humble beginnings, Element Perfect Center has experienced remarkable growth, now boasting a team of 40 talented and motivated employees. Our founders’ passion for creating a leading-edge call center that delivers exceptional services has fueled this rapid expansion. Located in the heart of Belize, Element Perfect Center enjoys a strategic advantage. Our prime location enables us to tap into a pool of multi-experienced and multilingual callers, ensuring seamless communication and exceptional service delivery to clients worldwide. At Element Perfect Center, we believe in harnessing the power of innovation to drive business success. Our founders’ visionary approach and commitment to excellence have laid the foundation for a thriving call center that is poised for continuous growth and industry leadership. Join us on our journey as we redefine standards, innovate solutions, and exceed expectations in the dynamic realm of call center services.

Mission Statement

At Element Perfect Center, we're dedicated to redefining call center service excellence nationwide. Our mission is to empower businesses and elevate customer experiences through innovative communication solutions and unmatched reliability. Committed to continuous improvement, we strive to exceed industry standards and customer expectations while fostering a culture of integrity, respect, and collaboration. We're dedicated to professional growth, ethical conduct, and surpassing the needs of our clients, leading the call center industry through visionary leadership and cutting-edge solutions.

Vision Statement

Our vision at Element Perfect Center is to redefine the landscape of customer service by becoming the benchmark for excellence and innovation in the call center industry. We aim to transform customer interactions into meaningful connections, setting new standards in service quality and communication technology. Our goal is to be recognized as the leading call center not just in our country but globally, renowned for our commitment to customer satisfaction, operational excellence, and sustainable business practices.

Core Values

Customer-Centricity
Integrity
Continuous Improvement
Teamwork
Accountability
Innovation
Respect
Excellence
Adaptability
Community Engagement

Our Experts

Meet Our Awesome & Hard working People

Antwan McFadzean

CEO & FOUNDER

I’m Antwan, CEO of Element Perfect Center, a Belize-based call center. With expertise in management, finance, and customer service, I drive success by overseeing operations and optimizing financial strategies. I’m dedicated to continuous learning and bring fresh insights to our work. Beyond business, I enjoy basketball and cherish my family. Let’s collaborate for your success!

Chloe McFadzean

COO & CO-FOUNDER

I’m Chloe Mcfadzean, COO, and Co-founder of Element Perfect Center (EPC). With years of experience in management, payroll, HR, and automation, I contribute to EPC’s success. Outside work, I love dogs, cherish family, and am happily married to Antwan, the Founder of EPC.